Welcome to Meredith Bay Colony Club

Our residents typically have a personal connection to the Lakes Region (or want to).

Enjoy the daily beauty that the Lakes Region has to offer.

All the services and amenities you expect from a luxury retirement community

Schedule a visit. See for yourself why we are the best place to live in New Hampshire.

Enjoy the comforts of your residence and your community.

Bring your family.

An affordable Short Stay(respite) destination above any other.

Here we provide the setting for you to be just as busy as you want to be.

We cater to the active senior who wants freedom and convenience

Today @ MBCC Blog

 

CELEBRATING THE MOMENTS

CELEBRATING THE MOMENTS is Meredith Bay Colony Club’s unique Alzheimer’s Care and Memory Support Program that is provided in our State-of-the-Art, safe and secure memory support center that we call The GARDENS. The GARDENS is comprised of 24 all private apartments – each with its own bathroom and private shower. Dignity, Privacy, Safety and Security are the basic building blocks on top of which CELEBRATING THE MOMENTS is built.

Let there be no mistake about it --- Alzheimer’s is a terrible disease that affects not just the individual – but the families who so often provide the needed ongoing support and care. The CELEBRATING THE MOMENTS program at The GARDENS at MBCC provides Members and their families not just the sense of security that comes from living in a safe, secure yet friendly residential setting – but also a rediscovered source of joy that can come from being in a setting that allows each Member to find a little bit of success each and every day --- to find something to be proud of and to find something to smile about!

KEY ELEMENTS OF CELEBRATING THE MOMENTS

1. We focus on all that a Person is right now and all that they can still be --- not on what they have lost or no longer can do.

2. We believe that each person is wonderfully complex and multi-dimensional including emotional, creative, inquisitive, musical, spiritual and physical aspects – in addition to cognitive and memory based functions. We recognize that although life will be different because of cognitive changes – that it can and should be as interesting, as stimulating and as much fun as possible.

3. We respect the need for some structure and predictability – but we celebrate spontaneity and the opportunity to discover new ways to help make people smile.

4. We believe in ‘seizing the moment’ even if that means upsetting the ‘schedule’. So what if we have lunch an hour late?

5. We respect the individual and acknowledge that there will be changes from month to month and from day to day. We realize that we need to constantly readjust our approach in order to meet our Member’s constantly changing needs.

6. Our Member’s Family are our friends and we realize that by supporting our Member’s families that we support our Members.

7. Our Staff Members are artists who wonderfully balance Caring and Creativity to meet not only the practical needs – but Quality of Life needs as well.

8. A safe and secure social setting that is open and welcoming to all Members is essential to creating an environment that is both fun and uplifting.

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AGING IN PLACE: A Staff Guide

Tue, Jul 24 2012 at 03:36pm

Celebrating the Moments

 

STAFF ORIENTATION AND TRAINING GUIDE

 

1.        Aging in Place is all about Aging in Control

 

Traditional continuing care retirement communities provide multiple levels of care  - oftentimes in a broad variety of settings.   The nature of their contracts is such that residents are financially encouraged to move should greater care is required ----- if the resident moves the monthly costs stays the same --- but if they choose home delivered services it is always at additional cost.    A resident is effectively punished financially for choosing homecare and Aging in Place is thus effectively discouraged. 

 

 Many continuing care retirement communities through both their stated and implicit policies discourage or prohibit the use of assistive equipment in an effort to present what they feel is a more marketable vision of active aging.   In some places wheelchairs are not allowed in dining rooms and the use walkers and scooters are discouraged.   The message being sent is very clear:   “If you need assistive equipment you need to be in an assisted living setting”.

 

Here at Meredith Bay Colony Club it is very very different.    We do not have rules, regulations or policies that in any way discourage a Member from receiving the care that they want, from the provider of their choice and in the setting of their choice.   Our job is not to force a Member to do what we might think is best for them --- but to support the Member in whatever decision that they feel is best.   And yes --- that means we will support a Member in a course of action that we might disagree with.   Members have the right to make what we might consider to be a ‘mistake’.    Please know that respecting a Member’s right to make decisions and respecting his/her dignity as part of that process is always the right thing to do – and is always more important than any particular decision that is made.   

 

So what is ‘Aging in Place’?    Simply put, Aging in Place is bringing the care to the person instead of bringing the person to the care.   It is the complete opposite approach from the traditional continuing care retirement community.  Aging in Place is about giving people choices in how they want their care provided.   

 

There are practical, social, psychological and financial implications to all of this.

 

Psychological/Emotional:                        Some Elders come to experience a variety of chronic conditions that can make living independently a challenge.  For people who are stubbornly independent and who are used to helping others – this change to needing assistance instead of giving assistance is emotionally very difficult.    This movement from perceived independence to dependence is very hard to take and many people find it to be very depressing.   

 

How do we address this at MBCC?    We  encourage our Members to make this very straightforward affirmation:    “If you control the problem --- the problem will never control you!”.      Our job isn’t to eliminate the problem --- our job is to maximize our Member’s control over the problem.    How do we do that?   What can we possibly do that can help our Members control sometimes major problems?

 

We help identify options and choices and we make and keep the promise that our Member will never have to travel a difficult road alone.    It is a seemingly simple combination:

 

Choices and Friendship

 

But don’t let such a simple description lead you to believe that it is not a truly powerful combination in helping to preserve a Member’s health and dignity!

 

Ultimately it will always be less what we do than it will be how we do it.   Our Members truly come first and if we just respect them, support them and encourage them – then we have done the most important things.

 

At Meredith Bay Colony Club it is more than ‘Philosophy’ it is about ‘Action’!

 

It is afterall ‘Not the talk, but the walk that matters’.

 

Any place can say that they are committed to being resident centered – but are they able to translate that noble goal into action?    At MBCC we do!

 

It begins with providing a safe, convenient and supportive environment.   In other retirement communities the emergency call pendants for independent residents go to an out of state call center that then calls either a family member or friend  or the ambulance.   At MBCC the call goes directly to and is answered by one of our own Staff .    Our Members know that if they need to go to the hospital to call 911 – but the vast majority of pendant activations are not for problems requiring transport to the hospital --  it is a call for a little assistance or some comforting reassurance.    Please always know that our ‘presence’ to our Club Members is as important as anything that we actually do.   That ‘presence’ provides a sense of comfort and security that makes all the difference.    Surprisingly that ‘presence’ is not provided in the traditional continuing care retirement community.

 

Other retirement communities ‘allow’ a resident to receive homecare services from outside providers --- at MBCC we of course do that --- but by having our own home health care agency ---- Colony Home Care --- we can meet the needs of our Members must faster and at significantly reduced cost.    Where other home health care agencies need to charge minimum times of 2-3 hours --- at MBCC we can do it for as little as 15 minutes!   With medication supervision – sometimes that is all that is needed --- and so it is all that is paid for.

 

Seemingly ‘little’ things can matter a great deal.    At MBCC we can deliver 3 meals a day, 7 days a week to a Member’s apartment.   That might not seem like much --- but it is not typically available at other places.   

 

The ‘Spare Tire Effect’

 

I’m sure that we have Staff who have never had a flat tire.   I’m sure that we have Staff who have never changed a flat tire.   But because we all know that flat tires can and do happen --- we probably would not drive very far in a car that didn’t have a spare tire on board.

A spare tire is a kind of security blanket for drivers.   Living at MBCC is exactly the same kind of security blanket for Members.     While Members are comforted by knowing the availability of services are there --- they are not any more anxious to use those services than they are to use their spare tire.  

 

Some of our Members also describe it as their ‘Hit by the Bus’ insurance.   They do not have any need for service and hope they never will --- but they also know that when we least expect it that anyone of us can be ‘hit by a bus’ such that all plans are tossed to the winds.  

 

Continuing with this vehicle metaphor --- other places are willing to send out a tow truck if you break down and bring you to another setting where you can receive care.    At MBCC we strive  to always give our Members the minimal supports that they need up front so that they can keep on going and keep on doing for as long as they can!  

 

Physical Security is an increasingly important consideration of many people in their choice of a retirement community and having multiple Staff in the building at all times is very important – and not something that all other communities provide.    Our Members not only want the scalability that comes with living in this setting – but the sense of security that comes with it as well. 

 

 

Summary and Conclusion

 

As Staff our job is not to ‘Take Care’ of our Members.    Our job is  to assist when needed,  encourage when possible and to respect always.    We do this by helping to identify options that allow our Member stay in control of their problems and by supporting our Members in whatever option they choose.  

 

Don’t forget:    You do make a difference ------ but You make much more of a difference because of ‘how’ you do something than because of ‘what’ you do!

 

I certainly hope that you find working with our Members to be as fulfilling for You as it has been for me!

 

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